Company Conference 2026

Reflecting on a day of insight, ambition, and shared success

🌅 A Strong Start by the Sea

The Conference 2026 brought the company team together at the stunning The Nici in Bournemouth for a day focused on reflection, alignment, and looking ahead to an exciting future.

We began the morning in a relaxed and welcoming atmosphere, with pastries, fresh fruit, and coffee in hand, as colleagues gathered and connected ahead of a full day of inspiring talks and collaboration.

🎤 Setting the Vision

The conference opened with an address from our Chief Executive Officer, Charlie Turner, who set the tone for the day. Reflecting on how far the business has come, he revisited our core mission, celebrated key achievements, and shared a clear vision for the future.

This was followed by our Chief Commercial Officer, Ben Bushell, who provided valuable insight into our commercial performance and outlined the targets and strategic focus required to support continued growth.

Amelia Atkins, Chief Financial Officer, then shared our financial vision and priorities, highlighting the importance of strong financial foundations and how these underpin success across every area of the business.

💻 Embracing Innovation

Chris Turberville-Tully, Chief Digital Officer, explored the role of technology in shaping our future. He spoke about the growing influence of artificial intelligence and how TCHP is positioned to embrace these advancements to enhance both operational efficiency and client experience.

🌟 Celebrating People & Progress

Victoria Turner, Head of Brand Standards and Talent, highlighted the incredible progress made across the business. From the success of the Winward Project to internal promotions and employee development, her session highlighted the strength and growth of our people.

She also reflected on the rapid expansion of our marketing, finance, and operations teams—demonstrating how investment in talent continues to drive the business forward.

 🍴 A Moment to Recharge

Following a busy morning, the team enjoyed a well-earned lunch featuring traditional English sandwiches and a selection of fresh bakes—providing the perfect opportunity to recharge and connect.

👥 Putting People First

The afternoon resumed with insights from our People and HR Director, Kelly Marsden, who shared key successes and introduced exciting initiatives for 2026.

Introducing Pulse Fridays

A simple yet powerful initiative designed to:

• Provide quick, confidential monthly check-ins
• Track team sentiment in real time
• Identify trends and celebrate successes
• Empower leaders to enhance culture, wellbeing, and teamwork

Your feedback = positive change.

TCHP Rewards

Our brand-new recognition programme aims to:

• Celebrate achievements and milestones
• Reward great work and positive behaviours
• Offer flexible, meaningful rewards chosen by employees
• Promote fairness, motivation, and team positivity

UNUM Support

The introduction of Group Life Insurance and Help at Hand support reinforces our commitment to employee wellbeing and security.

🔧 Systems, Data & Future Planning

Becky Wright, Director of Systems and Insight, shared key successes in system selection and onboarding, including Res: Harmonics and AXIS. She also outlined the roadmap for 2026, highlighting how future systems will support smarter, more efficient ways of working.

⚙️ Operational Excellence

Director of Operations and Guest Experience, Adam Dale, reflected on several major successes, including:

• The Winward Project
• The ICAB rehousing project
• The Halo Project
• The launch of Fusion Rehousing Group

Looking ahead, Adam emphasised a clear operational focus for 2026:

• Standardised procedures
• Stronger collaboration
• Improved communication
• Streamlined processes

📊 Financial Strength & Growth

Finance Controller Jo-Anne Blake provided an overview of our financial performance, highlighting impressive growth in both turnover and gross profit since 2024.

She also outlined key financial priorities for the year ahead:

• Smarter, more efficient systems
• Cash protection
• Reduced risk exposure
• Controlled, strategic spending
• Insight-led reporting

📈 Sales & Marketing Momentum

Annabel Anderson, Director of Partner Relations, shared outstanding sales success, including an impressive year-on-year revenue growth.

Marketing Manager Daniel Rodriguez Pedota brought energy to the stage as he highlighted the rapid evolution of the marketing function. From centralising responsibilities to delivering stronger support across teams, the department continues to play a key role in driving brand visibility and differentiation.

A forward-thinking marketing strategy is now in place to ensure TCHP stays ahead of industry trends and stands out in a competitive market.

🤝 Collaboration & Connection

A short break allowed colleagues to network, share ideas, and strengthen connections across teams—an essential part of what makes TCHP such a collaborative and people-focused organisation.

🔚 Closing Reflections

The day concluded with a powerful summary of our vision and expectations for the future, reinforcing what it will take to continue our growth journey.

🎉 Ending on a High Note

No TCHP conference would be complete without a touch of fun.
In an interactive team activity hosted by Imagine the Possibilities, colleagues took part in challenges inspired by the popular TV show The Cube.

From balance-based tasks to quick decision-making games, the activity brought out plenty of laughs—and revealed some surprisingly competitive (and coordinated!) team members.

🍽️ A Perfect Finish

The event concluded with a delicious two-course meal and drinks, giving everyone the chance to unwind, celebrate the day’s success, and reflect on the exciting journey ahead. We also surprised the team with a selection of branded goodies – ranging from personalised notebooks and pens to mugs and umbrellas; ensuring everyone is perfectly equipped for their workdays ahead while taking a little piece of TCHP with them.

✨ Final Thoughts

Conference 2026 was more than just a company update—it was a celebration of progress, a reinforcement of our shared purpose, and a clear statement of intent for the future.

With strong leadership, ambitious goals, and a talented, engaged team, TCHP is well positioned for another year of exceptional growth.

Here’s to the future – and everything we’ll achieve together.